Savio changelog
Savio changelog

Use Help Scout Customer Properties to prioritize Feature Requests




If you're using Help Scout, you can now use Customer Properties to slice and dice and prioritize your Feature Requests (in Savio we call properties "attributes").

More concretely, you can do things like:

  1. See total MRR or Expansion revenue for a given Feature Request

  2. Slice and dice requests by MRR, Plan, or any other Customer Properties you store in Help Scout

Using Customer Attributes

When you connect the Help Scout integration Savio will pull in any customer attributes you've stored there.

To learn more about using attributes to slice and dice feature requests, read this knowledgebase article.