Some features are must-haves and others aren't—and you need to know which is which.
We've just added an "Importance to Customer" field on feedback, so you can quickly see how important the feature requested is to the customer.
Using importance on feedback
This field is optional—you can enable it in feedback and feature request settings.
Log feedback with levels of importance
When enabled, your customer-facing teams can select the level of importance to the customer as they're logging feedback.
Filtering by importance
Then, you can easily find feedback and feature requests that customers think are the most important
Customize levels of importance
You can also customize the levels of importance to suit your workflow
Using importance in Savio
You can add importance to feedback on any Savio plan.
Already using Savio? You can enable the importance field here. Check out the full instructions for using this attribute here.