Savio changelog
Savio changelog
www.savio.io

See your voting board as your customers do

 

Improvement

  

We heard that you wanted to be able to see your voting boards like your customers do.

Now you can—we've just upgraded our voting boards with the "View as User" feature.

See what your customers see

When you click "View As User" on your voting board, you can see which features your users will see (the public ones). That way, you can see what's public and what's private.

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Switch back with "View As Admin"

To get back to seeing all feature requests—not just the public ones—click "View As Admin".

Using "View As User" on your voting board.

You can use this feature on any Savio plan.

Get the full instructions on voting boards—including private vs. public feature requests and the "View As User" feature—here.

Not yet on Savio? Start a free trial.

Upvote From the Feature Request Details Page

 

Improvement

  

Want to upvote a feature request without leaving the details page?

Now you can—we've launched a feature to upvote a feature from its own details page.

Upvote from within a feature request

Just click the "+ Upvote" button…

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… and then choose the person who you're upvoting for.

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Now all the details will update.

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Get started

This feature is available on every Savio plan (try it out for free if you need to).

Need more details? Learn more about upvoting here.

Find feedback not attached to a feature request

 

New

  

Some of your feedback is not related to feature requests. Maybe it's about your pricing, your customer service, why a customer signed up, and so on.

Now you can easily find that feedback—we've added a filter to find feedback that has or hasn't been assigned to a feature request.

Using the "Has Feature" filter

In you feedback filters, click the "Has Feature" drop down.

  • Select "All" to see all feedback
  • Select "Yes" to filter for feedback that has been assigned to a feature request
  • Select "No" to filter for feedback that has not been assigned to a feature request

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How we use it

At Savio, we store things like potential marketing copy, feedback on our pricing, ideas for improvements to a knowledgebase article, and more using this method.

Get started

You can use this filter on any Savio plan (sign up for a free trial here if you don't use Savio yet!).

For more on filtering feedback, check out the knowledgebase article.

Filter and Sort FRs by a bunch of new attributes

 

New

  

Looking for more attribute options to sort and filter feature requests?

Well, we've just added a bunch of new ones. Now you can customize your feature request list with the column options that make the most sense for your workflow.

Customize your feature request list

Your list of feature requests has a number of columns.

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You can customize these columns so that you can see the information that matters to you.

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Display or hide columns

You can choose to display a new column…

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… or hide a column.

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New built-in list columns

We've also added a bunch of new built-in column options including:

  • Companies:
  • Votes: The number of votes the FR has received
  • Created on: The date the FR was created
  • Last Updated: The date of the last edit to the FR
  • Product area: The product area that the FR is categorized under
  • Product: the product that the FR is categorized under

Using new built-in attributes

You have access to these new attributes and can customize your FR list on any plan.

Get full instructions about customizing your FR list here.

Not yet on Savio? Test it out on a free trial.

Epic Improvement: Track Feature Request Status from Shortcut Better with Support for Epics

 

Improvement

  

You're using the Shortcut integration, and you love linking features to stories.

But you wish there was a way to link to Epics, too…

Now there is. We've just added support for Epics with our Shortcut integration.

Connect feature requests to epics

Now, when you set up the Shortcut integration and click into a feature request, you can choose to create a story or an epic in Shortcut that links to the feature request.

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You'll select which one you'd like in the "Story Type" field.

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You can also link to an existing epic or story.

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Both these features let you automatically sync your feature requests in Savio with Shortcut, so you can stay current with your devs' work.

Get started

The Shortcut integration is available on all plans. (Your golden ticket to a free trial is here if you need one).

Need more details on the Shortcut integration? It's right here.

Specify how important a feature is to a customer

 

New

  

Some features are must-haves and others aren't—and you need to know which is which.

We've just added an "Importance to Customer" field on feedback, so you can quickly see how important the feature requested is to the customer.

Using importance on feedback

This field is optional—you can enable it in feedback and feature request settings.

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Log feedback with levels of importance

When enabled, your customer-facing teams can select the level of importance to the customer as they're logging feedback.

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Filtering by importance

Then, you can easily find feedback and feature requests that customers think are the most important

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Customize levels of importance

You can also customize the levels of importance to suit your workflow

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Using importance in Savio

You can add importance to feedback on any Savio plan.

Already using Savio? You can enable the importance field here. Check out the full instructions for using this attribute here.

Open a Feature Request Directly From the Triage Details Page

 

Improvement

  

Unsure about what feature request to assign feedback to during triage?

We've added a feature so you can easily open a feature request right from the triage page and optimize your accuracy when triaging.

Opening feature requests from the triage details page

Imagine you're triaging feedback and assigning them to feature requests. You're not sure which FR this particular piece of feedback belongs to, and you don't want to make a mistake!

When you search for a feature request, you'll see a panel with additional information about it. This may give enough information to choose the right feature request.

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But if you're still not sure, you can click the "Open Feature Request" icon.

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It'll open the feature request in a new tab so you can look at all the details and other feedback assigned to it. All this additional information can help you decide if it's the right FR for that particular piece of feedback and ultimately reduce errors during triage.

Using the "Open Feature Request" icon

You can use this feature on any Savio plan.

Learn more about assigning feedback to feature requests here.

Not yet on Savio? Start a free trial.

See who submitted feedback from Slack

 

Improvement

  

Want to know who logged a piece of product feedback from Slack?

We've got you. We've just launched a feature that gives you more information about who submitted a piece of feedback through the Slack app.

More context about feedback sent from Slack

Now, when your teams log feedback through the Slack integration…

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Savio will not just tell you that the feedback came from Slack, but also who sent it.

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More context FTW!

Get started

This feature makes the Slack integration better. You can get the Slack integration on any plan. (Get hooked up with a free trial here, if you need it).

And get the full instructions on using the Slack integration here.

Create and save filters to easily find feature requests relevant to you

 

New

  

Savio gives you powerful ways to slice and dice your feature requests to find the ones with the highest impact for your customers. But "highest impact" differs from company to company.

You need an easy way to find the features most relevant to you.

We've just launched a feature to save customized filters so you can quickly find the requests that matter most to you in your particular role.

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For example, you might save filters for:

  • Finding feature requests with certain statuses
  • Finding product and product areas without toggling
  • Finding recent feedback

Making a custom filter

It's super simple to use. Just create the filter you want to save…

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… and then click "Save as new Filter"…

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… and voilà! A new canned filter.

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Sharing a custom filter with your team

You can also choose to share your custom filter with your team (if you have an admin or owner role). Or, you can just create it for yourself.

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Start creating canned filters

Cut out the noise by creating views of feature requests that are relevant to you. Get step-by-step instructions on saving customized filters here.

Canned filters are available on all Savio plans. Sign up for a free trial here.

Better Context When Selecting Feature Requests During Triage

 

New

  

We're excited about this one.

You know how when you're logging feedback, it's sometimes difficult to know which feature request you should pick?

Well, we just made it easier! We've launched a feature to give you more context about the feature request when you're selecting it so it's easier to pick the right one.

More context to the select list

We added critical information to the select list:

You'll see this change in the Savio app… Screen Shot 2022-11-29 at 7.50.32 PM.png

… as well as in the Chrome Extension

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and in the Zendesk integration.

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We've found that assigning feedback to feature requests is actually the hardest part of building a solid feedback-tracking system. This additional information gives you some extra context to help you find the right feature and make fewer mistakes!

Get started

You'll see this new feature on all Savio plans. (Not yet on a plan? Get set up with a free trial here).

Need more details? Read more about assigning feedback to feature requests.